Privacy Policy

Who are we?

Material Matters Ltd provide contract management expertise and purchasing support for golf clubs, leisure facilities and business premises in the UK.

What information do we collect about you?

We hold contact information for these businesses along with contact details for members of staff, as appropriate. This information may be gathered via the golfing industry, the club’s website or direct engagement at the place of business.

We may also hold commercial and financial information relating to your business if you have chosen to share that with us.

How information about you will be used

  • Membership administration
  • Processing orders
  • Obtaining pricing comparisons and quotes
  • Supplier/Partner introductions
  • Setting up new supplier accounts and contracts
  • Research/statistical analysis
  • The management of our business relationship

We use 2 Customer Relationship Management (CRM) systems; Zoho and Contract Matters. These databases are maintained and include details of our communications with you and hold any contractual information that you have given us.  We also use the file management system Drop Box.

For the record, data held by these companies is transferred to and from the UK and European Union in accordance with the current Privacy Shield processes. Their own privacy policies can be viewed at:

https://www.zoho.com/privacy.html

https://www.dropbox.com/privacy2018

We use Adestra for our mailing list management and have verified their practices are also compliant with EU GDPR Legislation.

https://www.adestra.com/privacy-policy/

Further information may be collected in order to support our business relationship, enable suppliers to be introduced and accounts to be set up and managed and orders to be processed.

Your information will not be shared with or passed on to any other organisations without speaking with you first and acquiring your explicit consent to do so.

Marketing

We would like to send you information about our products and services which may be of interest to you. You may opt out and change your preferences at any time. Unsubscribe links are provided on all marketing emails.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage.

This privacy policy was last updated on 23 February 2017 in line with the new GDPR Legislation.

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the contact information in the Further Information section.

We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Further Information

If you require any further information on how your information is used, how we maintain the security of your information and your rights to access information we hold on you, please contact:

Lisa Davies
Material Matters Ltd
North Hants Golf Club
Minley Road
Fleet
Hampshire
GU51 1RF

by email: info@materialmattersltd.com or by telephone on 01252 621114